Clinical Delivery Administrator

1 month ago
Requisition ID
# of Openings
Job Function
Hidden (172697)
Job Schedule
Contract Type

Project/Position Introduction (MAX 500 Characters)

Health Management (a MAXIMUS Company) offers expert medical advice, dynamic health-promotion campaigns and on-site clinical support to a wide range of employers nationwide. We offer a friendly and supportive working environment and understand the importance of quality and standards.

Job Summary

To support the Clinic Manager and HML clinicians in delivering an effective service to clients.

Essential Job Duties

  • Preparing standard letters
  • Liaising with specialists and other parties to arrange appeal hearing dates
  • Despatching appeal bundles
  • Updating spreadsheets and internal system
  • Sending out appeal board reports
  • General administration (filing, booking in post, photocopying etc.)
  • File preparation for daily clinics
  • Follow up/chasing of 3rd party information requests (GPs/Specialists etc)
  • New and Recall Appointment Bookings
  • Completion of actions requested post clinics e.g. Actioning referrals to 3rd parties/dealing with clinician requests
  • Dealing with queries from the client – email and telephone
  • Some reception cover

Education and Experience Requirements

Must be PC literate in the following packages:
• MS Excel/Outlook/Word
• Training will be given in bespoke HML designed systems
Excellent Customer Service Skills
Excellent Organisational skills
Excellent written and verbal communication skills

EEO Statement

Health Management is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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