Health Management (a MAXIMUS Company) offers expert medical advice, dynamic health-promotion campaigns and on-site clinical support to a wide range of employers nationwide. We offer a friendly and supportive working environment and understand the importance of quality and standards.
The Solution Design function is based in the UK Proposal Centre and is responsible for the production of all Solution Design elements across Business Development within the MAXIMUS business groups. This role focusing specifically on Health will support Proposal Operations and Sales from initial opportunity qualification, full solution design whilst supporting tender responses, and sub-contractor offers. The Solution Architect will also support internal sign off and the production of implementation plans for both new and existing business.
The role of the Solution Architect will be to develop compliant approaches that meet the needs of clients in key functional areas across Solution Design and Supply Chain.
The Solution Architect will be a key role within the business working as part of a team to consistently deliver high quality responses to PQQ’s, proposals and tenders to facilitate the maximum increase in new business acquisition and retention of existing clients.
Research and Development
Identify best practice examples throughout the business to build solutions via building a strong rapport and delivery knowledge with Operations, Clinical, Client Service Managers and Sales. Undertaking on/off site delivery visits as required.
Undertake full and or co-design activity as directed by the Sales Team, Proposal Operations and Operational Delivery, to include:
Standard delivery models
Supply Chain development
Customer/client Journey construction
Work closely with the Sales Lead in developing win themes and USP.
Undertake when required supply chain analysis working closely across the business to support the development of quality and robust supply chains.
Working closely with the Sales, Proposal Operations and Client Services teams to undertake initial solution assessment on new and re-bid work resulting in solution options and recommendations along with risk analysis with proposed mitigation.
Working closely with the finance team on proposed financial modelling.
Working closely with subject matter experts from across the business to ensure our solutions are inclusive of the latest service delivery innovations.
Prepare and lead solution design meetings and work streams
Development of solution including initial research of requirements via desk top research where appropriate
Analysis of tender response contributing and collating views on solution
Construction of end to end solution and supporting assumptions that could include staffing levels/supply chain volumes/financial modelling/referral volumes
Work with procurement on supply chain activities from identification through to offer
Work with the Bid Manager and/or Writer to agree the breakdown and contribution of bid content
Participation in storyboarding as and when required
Work closely with the Bid Writing Team to ensure solution design is articulated and clearly translated into written responses
Obtain Operations and Subject Matter Experts solution sign off
Work with the Sales Team to obtain internal governance and sign off
Facilitate Transition to Implementation
Develop material in support of solution pre implementation
Explain and support others with their understanding of the solution as and when required
To continuously work to develop in depth knowledge of business development priorities for the organisation and the breadth of commercial opportunities in scope
To work collaboratively across multiple business areas to ensure the development of effective, innovative and bespoke solutions that positions HML in the best possible place to secure new business and retain existing
To have keen knowledge of the financial impact of commercial modelling, with an ability to tailor an approach to ensure a compelling offer is balanced with the need to achieve commercial efficiency
Have the capacity and appetite to adapt to new business areas and
develop solutions in diverse markets.
Demonstrable experience of working within an Occupational Health business
Previous experience of working within a Business Development function
Demonstrable experience of supporting, working in and leading on bidding work streams such as Solution Design, Supply Chain Development
Ability to support peers in gaining understanding of solutions proposed
Experience in contributing to the production & delivery of tender documents and supporting documents (ideally within a clinically related environment).
Experience of communicating and dealing with both external and internal customers.
Excellent interpersonal and team work skills
Very Structured and organised.
Able to work to multiple priorities.
Excellent command of written English.
Commercial awareness / business acumen.
Planning & organising skills.
IT Literacy (including Excel, Word, PowerPoint, Visio, Outlook)
Excellent communication skills both verbal and written
Be prepared to travel as and when required