• Case Manager - OHA

    Location UK-London
    Posted Date 2 days ago(10/19/2018 8:17 AM)
    Requisition ID
    # of Openings
    Post End Date
    Job Function
    Hidden (172695)
    Job Schedule
    Contract Type
  • Project/Position Introduction (MAX 500 Characters)

    Health Management (a MAXIMUS Company) offers expert medical advice, dynamic health-promotion campaigns and on-site clinical support to a wide range of employers nationwide. We offer a friendly and supportive working environment and understand the importance of quality and standards.

    Job Summary

    • Working on a client site, provide a case management, health and well being service to the client. 
    • Work with the employee to map out a return to work plan and a target return to work date.
    • Provide feedback in the form of a report detailing the principal issues affecting the employee and include the prognosis, agreed return to work plan and target return to work date.  
    • Working with the client and account manager run health promotion events and evaluate the success of each initiative.
    • Support the onsite flu vaccination campaign.

    Essential Job Duties

    Primary Responsibilities


    • To provide advice to employees on improving their health and support in returning them to work/maintaining their attendance
    • To provide advice to line managers and HR on the expected length of absence of an employee, their capability to return to work and reasonable adjustments
    • To manage cases from date of referral to sustained return to work, following up with individuals as required and updating HR/line managers on the outcome of those interventions
    • To provide reports within 24 hours following initial contact. The structure of the report is set out in the manual but should contain as a minimum the reasons for referral, likely timescale of RTW, any medical/non-medical barriers to returning to work and if any adjustments may be required
    • To liaise with third party providers and suppliers where necessary (e.g. GP’s, Employee Assistance Programmes, Specialists etc.) to support the employee in their rehabilitation  and understand their progress
    • To triage cases, recommending appropriate and timely onward referral to an OHP if appropriate
    • Ability to work independently whilst actively taking part in and supporting a larger case management team
    • Ability to achieve 100% of client specific service level agreements
    • Working with the client set up and run health promotion events including a flu immunisation campaign
    • Secondary Responsibilities
    • To support Account Managers with pro-active management of Case Management clients by providing feedback on trends within the organisation and advice in improving sickness absence. 
    • Maintain CPD and professional standards at all times


    Education and Experience Requirements

    • Case management experience 
    • Excellent verbal and written communication skills 
    • Excellent English grammar and spelling along with the ability to write concise and structured management advice reports with appropriate clinical advice
    • Experience of working in an Occupational Health commercial environment and with corporate clients
    • Proven ability to work autonomously as well as in a team
    • NMC Accredited
    • IT literate


    EEO Statement

    Health Management is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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