• Case Manager OHA

    Location UK-London
    Posted Date 3 months ago(8/16/2018 11:37 AM)
    Requisition ID
    # of Openings
    Post End Date
    Job Function
    Hidden (172695)
    Job Schedule
    Contract Type
  • Project/Position Introduction (MAX 500 Characters)

    Health Management (a MAXIMUS Company) offers expert medical advice, dynamic health-promotion campaigns and on-site clinical support to a wide range of employers nationwide. We offer a friendly and supportive working environment and understand the importance of quality and standards.

    Job Summary

    • To contact the employee directly within 48 hours of notification from the client. The call will provide an assessment of the background to the specific circumstances and ascertain the required level of support needed to achieve a return to health and work.
    • To work with the employee to map out a return to work plan and a target return to work date.
    • To provide feedback in the form of a report detailing the principal issues affecting the employee and include the prognosis, agreed return to work plan and target return to work date.
    • Though this role is mainly case management the clinician will be expected to do some onsite clinics during the week within the London region. 


    Essential Job Duties

    Primary Responsibilities

    • To carry a case load of up to 75 cases, managing 8 cases a day (made up of new and existing cases)
    • To provide advice to employees on improving their health and support in returning them to work/maintaining their attendance
    • To provide advice to line managers and HR on the expected length of absence of an employee, their capability to return to work and reasonable adjustments
    • To manage cases from date of referral to sustained return to work, following up with individuals as required and updating HR/line managers on the outcome of those interventions
    • To understand the client organisations’ basic structure, as well as their policies, procedures, benefits and other factors relating to employee absence or return to work
    • To liaise with treatment providers and suppliers where necessary (e.g. GP’s, Employee Assistance Programmes, Specialists etc.) to support the employee in their rehabilitation  and understand their progress
    • To triage cases, recommending appropriate and timely onward referral to an OHP if appropriate • Ability to work independently whilst actively taking part in and supporting a larger case management team
    • Ability to achieve 100% of client specific service level agreements
    • Provide onsite support for some contracts in the London region.

    Secondary Responsibilities

    • To support Account Managers with pro-active management of Case Management clients by providing feedback on trends within the organisation and advice in improving sickness absence.
    • Maintain CPD and professional standards at all times



    Education and Experience Requirements

    • Case management experience 
    • Excellent verbal and written communication skills 
    • Excellent English grammar and spelling along with the ability to write concise and structured management advice reports with appropriate clinical advice
    • Experience of working in an Occupational Health commercial environment preferable but not essential
    • Proven ability to work autonomously as well as in a team
    • NMC Accredited
    • IT literate


    EEO Statement

    Health Management is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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